We have a family of 5 renting a 3 bedroom 2 bathroom townhome. The lease states that the tenant is responsible for all utilities. The water bill is usually about $200 per month. However, the most recent water bill is over $600 bucks!
We contacted the tenant to find out what was going on … The mother of 4 mentioned that the toilet has been running for awhile after flushing. BINGO! We went to the rental to take a look, and sure enough, the TBD was not functioning properly. We replaced the TBD the same day!
Now, what do the do about this $600 water bill??? It really wasn’t the tenant’s fault that the toilet was running. We wish she had let us know. As the landlord, repairs are our responsibility. We agreed to split the bill in half. Lesson learned? We need to be more proactive about asking the tenant if there are problems with the toilets! We have a Move-In Checklist that should include a check for toilets.
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